FREQUENTLY ASKED QUESTIONS

Where are you located?

We are located at 406 South Driver Street at the intersection of Driver Street and Angier Avenue in the Old East Durham neighborhood of Durham, North Carolina

You can also find us at the Durham Farmers Market on Saturdays and the Carrboro Farmers Market on Wednesdays and Saturdays.

Is free parking available? Where can we park when we come to visit?

There is ample free street parking surrounding the shop on both Driver Street and Angier Avenue. We also have bike racks available for use in front of the shop.

Customers also have access to two parking lots- there is a gravel parking lot across the street from the shop, directly behind the old bank building at 318 South Driver Street (the entrance is on Angier Avenue).  Customers can also park in the paved lot across the street from our outdoor seating and behind Joe’s Diner, Russell’s Pharmacy etc. (the entrance is on South Driver Street).

What are your hours of operation?

We are open 7am-7pm Tuesday-Friday and 8am-3pm Saturday & Sunday. We are closed Mondays. For weather/emergency closures please check out our instagram/facebook for up to date information.

How can I buy a whole pie?

Whole pies are $25 when ordered with at least 24 hours notice. Our whole pie menu is updated weekly and can be found here. Call us at 919-957-1090 to place an order and find out about our current whole pie offerings!

How far in advance do I need to place my whole pie order?

We ask for 24 hours notice for whole pie orders. Because our pies change with the seasons we are unable to guarantee availability of certain seasonal flavors more than 1-2 weeks in advance.

When do you start taking orders for Thanksgiving?

We will begin taking orders for Thanksgiving in early October. Keep an eye on our website/social media for updates!

I’m looking for a specific pie but you don’t have it on your menu, do you do special orders?

We are only able offer the pies available on our current seasonal menu. We do not offer custom flavors.

I forgot to pick up my order! Can I still come get it?

We understand that life happens, so as a courtesy, we will call customers who have failed to pick up orders using the contact phone number collected at the time the order was placed. However, due to the perishable nature of our products, if we don’t hear back from you that same day, East Durham Bake Shop is not responsible for missed order pick ups.

Tell us about your menu! What do you offer in the shop?

We offer a variety of seasonally-inspired baked goods such as scones, croissants, pie by the slice, cookies, warm savory pies, a daily soup and salad, espresso beverages, a variety of loose leaf teas, juices and sparkling beverages. Check out our menu page for more info and our social media (facebook, instagram, twitter) for specials!

How do I cash in on my Kickstarter rewards?

First, thanks so much for contributing to our Kickstarter campaign! We have your physical rewards available for pick up at the shop and we’ll reach out to you directly about any scheduled rewards such as classes or dinners! Please feel free to contact us with any questions!

Do you make savory pies?

Yes! We offer savory pies daily featuring fresh North Carolina-grown produce. The format (galette, pot pie or handpie) varies.

Can I order pastries? Do you cater?

Our seasonal pastries such as scones, croissants, morning buns, cookies as well as travelers of coffee available for order. Our order menu is available on our website here. Please give us a call at 919-957-1090 to place an order, or place your order in person during your next visit.

Delivery is available for a fee during limited hours for orders above $100- please contact us at orders@eastdurhampie.com for a delivery quote.

Do you have gluten free/vegan options?

While most of our products contain butter/eggs/flour/sugar we do try to have at least one gluten free and one vegan option available at the shop each day. If you have a dietary restriction please call us ahead of time to check for availability! Coffee or tea drinker? We offer almond and oat milk as dairy alternatives for our beverages (and our Videri Chocolate syrup for hot chocolates and mochas is vegan).

Please note that while certain products are labeled gluten-free we cannot safely control for cross contamination in our facility and as such we are not a celiac-friendly bakery.

I’m getting married / hosting a bat mitzvah / shower / work event / birthday party / holiday party / large event and I’d like to talk to someone about placing an order, what should I do?

For orders over $200 (usually orders serving 50 or more people) we are happy to offer a complimentary phone or in-person consultation to tell you about our special offerings for large events. Please call us at 919-957-1090 or orders@eastdurhampie.com to schedule a consult.

Are you hiring?

Please check out our jobs page to learn more about our current needs! Please note that we do not accept emailed applications or inquiries about employment opportunities- we ask that all applicants visit the shop and turn in applications in-person.

Where else can I find your baked goods?

We bring our baked goods to the Durham Farmers’ Market on Saturdays and the Carrboro Farmers’ Market on Wednesdays April-October and Saturdays.

Do you sell t-shirts or other things so I can show off my love for East Durham Bake Shop everywhere I go?

We have t-shirts, mugs, retail bags of coffee, tote bags, buttons and stickers available for sale in the shop. Go wild!